Privacy Policy

1. Introduction

Welcome to Outage Master, your trusted source for high-quality exit signs, emergency lighting, and inverters. At Outage Master, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or make purchases from us. By using our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you interact with our website:

2.1. Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you create an account or make a purchase.

2.2. Payment Information: To process payments, we collect payment details, including credit card information or other payment methods, depending on your choice.

2.3. Website Usage Data: We gather data on how you interact with our website, including IP addresses, browser type, pages visited, and time spent on our site. This helps us improve our website and services.

3. How We Use Your Information

We use your information for the following purposes:

3.1. Order Processing: We use your personal and payment information to process and fulfill your orders.

3.2. Customer Support: We may use your information to provide customer support and respond to your inquiries.

3.3. Marketing: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt out of these communications at any time.

3.4. Website Improvement: We analyze website usage data to enhance our website's functionality, content, and user experience.

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers to:

Process payments and shipments.

Send marketing communications with your consent.

Analyze website usage data for improvement.

Comply with legal obligations.

5. Security of Your Information

We take reasonable measures to protect your personal information. However, please be aware that no method of data transmission over the internet is entirely secure. We cannot guarantee the absolute security of your information.

6. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any questions about your data, please contact us at support@espentech.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes via email or a notice on our website.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at support@espentech.com.

Thank you for choosing Outage Master. Your privacy is important to us.