Terms & Conditions

1. Acceptance of Terms

By accessing or using the Outage Master website (the "Website"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use our Website.

2. Use of the Website

2.1. Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to use this Website.

2.2. Account Registration: To make a purchase and access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials.

3. Product Information and Orders

3.1. Product Descriptions: We make every effort to provide accurate product descriptions and images. However, we do not guarantee that product descriptions or other content on the Website are error-free.

3.2. Pricing: Product prices are subject to change without notice. The price charged will be the price displayed at the time of your order.

3.3. Order Acceptance: Your order constitutes an offer to purchase our products. We reserve the right to accept or reject orders at our discretion.

4. Payment

4.1. Payment Methods: We accept various payment methods, including credit cards and other forms of online payment. Payments are processed securely.

4.2. Payment Authorization: By placing an order, you authorize us to charge your chosen payment method for the total order amount, including taxes and shipping fees.

5. Shipping and Delivery

5.1. Shipping Fees: Shipping fees are calculated based on the delivery address and selected shipping method. Shipping options and fees will be displayed during the checkout process.

5.2. Delivery Times: Estimated delivery times are provided for reference but are not guaranteed. Delays may occur due to unforeseen circumstances.

6. Returns and Refunds

6.1. Return Policy: We offer a return policy for defective or damaged products. Please refer to our Returns and Refunds Policy for detailed information.

7. Intellectual Property

7.1. Copyright: All content on this Website, including text, graphics, logos, and images, is the property of Outage Master or its licensors and is protected by copyright laws.

7.2. Trademarks: Outage Master and its logos are trademarks owned by Outage Master. You may not use these trademarks without our prior written consent.

8. Limitation of Liability

To the extent permitted by law, Outage Master shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Website or any products purchased through the Website.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these Terms and Conditions or your use of the Website shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

10. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on the Website, and your continued use of the Website after such changes constitutes acceptance of the revised Terms and Conditions.

11. Contact Information

If you have questions or concerns about these Terms and Conditions, please contact us at support@espentech.com.

Thank you for using Outage Master.